In today’s fast-paced digital world, traditional banking processes are rapidly being replaced by more efficient and secure methods. One such advancement is the introduction of Electronic Know Your Customer (eKYC) services, a feature now offered by BRAC Bank. This innovation revolutionizes the way customers interact with their banks, offering a seamless and secure experience from the comfort of their homes or offices.

What is eKYC?

eKYC is a digital process that allows banks to verify the identity of their customers remotely, eliminating the need for physical documents and visits to the bank branch. Through advanced technology and data analytics, eKYC enables banks to authenticate customers’ identities swiftly and securely.

The Convenience of eKYC

  1. Time-saving: With eKYC, customers no longer need to spend valuable time visiting a bank branch and waiting in long queues to complete cumbersome paperwork. Instead, they can verify their identity and open accounts remotely, saving time and effort.
  2. Accessibility: eKYC services are accessible 24/7, allowing customers to complete the verification process at their convenience, whether it’s late at night or during weekends. This accessibility enhances customer experience and satisfaction.
  3. Paperless Process: Gone are the days of filling out multiple forms and submitting physical documents. eKYC streamlines the entire verification process by digitizing documents and eliminating paperwork, contributing to a more eco-friendly banking experience.
  4. Enhanced Security: eKYC employs robust encryption and authentication measures to ensure the security and privacy of customers’ personal information. By reducing human intervention and manual handling of documents, the risk of identity theft and fraud is significantly minimized.

How eKYC Works at BRAC Bank

  1. Online Application: Customers can initiate the eKYC process by filling out an online application form on the BRAC Bank website or mobile app. The application requires basic personal information such as name, address, and contact details.
  2. Document Submission: Customers are prompted to upload scanned copies or clear photographs of their identification documents, such as National ID cards or passports. These documents are securely transmitted to the bank’s servers for verification.
  3. Biometric Verification: To ensure the authenticity of the customer’s identity, biometric verification methods such as facial recognition or fingerprint scanning may be utilized. These biometric data points serve as an additional layer of security in the eKYC process.
  4. Approval and Account Activation: Once the submitted documents and biometric data are verified against the bank’s records, the eKYC application is approved, and the customer’s account is activated. The entire process is completed within a matter of minutes, providing instant access to banking services.


eKYC BRAC Bank represents a significant leap forward in the realm of digital banking, offering customers unparalleled convenience, efficiency, and security. By leveraging cutting-edge technology and innovative processes, BRAC Bank continues to redefine the banking experience, making it more accessible and customer-centric than ever before. Embracing eKYC not only streamlines operations for the bank but also enhances the overall satisfaction and trust of its valued customers. Join the digital banking revolution today with BRAC Bank’s eKYC services and experience banking on your terms, anytime, anywhere.

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