What is Card Management Department?
JANATA BANK PLC
Card Activation:
If your Card/PIN is currently inactive, please contact:
- For Debit Card: 01730700065, 01708122133, 01313080236
- For Credit Card: 01313080235
(Sunday to Thursday, between 10:30 AM to 5:30 PM) from your registered mobile number in Janata Bank Ltd.
First Time PIN (Personal Identification Number) Change Procedure (Using Q-cash Member ATM):
- Insert your card in ATM.
- Input your Present PIN (Personal Identification Number).
- Input your new PIN (It must be 4 digits).
- Input your new PIN again for confirmation.
- Receive your card.
Cash Withdrawal Procedure from ATM:
- Insert your Card in ATM & wait until PIN input screen is visible.
- Input your PIN (Personal Identification Number).
- Select the amount shown on the monitor (5000/-, 10000/-, 15000/-, 20000/-).
- If you want to withdraw another amount, please select the other amount.
- Input your desired amount.
- Select “Press correct/incorrect.”
- Select Credit account for Credit Card and Primary account/Savings account for Debit Card.
- Collect your Card, money, and receipt.
- If you do not get money from the ATM, please contact the Guard/Branch/Card Management Department before leaving the ATM booth.
Cash Deposit, Withdrawal & Transaction:
- Money can be deposited in any branch of Janata Bank Limited.
- Per transaction maximum Tk 20,000/-
- Per day maximum cash withdrawal Tk 40,000/- by Debit Card and Tk 20,000/- by Credit Card.
- Per day maximum 4 withdrawals.
Procedure: Charge/Fees including VAT
NPSB Member Bank
- Per Cash Withdraw: Tk.15.00
- Balance Inquiry: Tk.5.00
- Mini Statement: Tk.5.00
Qcash member Bank
- Per Cash Withdraw: Tk. 11.50
- Balance Inquiry: Tk. 0.00
- Mini Statement: Tk. 0.00
*Above fees are applicable according to Bangladesh Bank PSD Circular letter:01/2015, Date: 20/01/2015.
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